Privacy Policy

Last updated August 29th, 2025

This Privacy Policy Agreement ('Policy') is a legal document that outlines how Ofilix Technology ('Ofilix,' 'we,' 'us,' or 'our'), the owner and operator of the TAMS platform, collects, uses, processes, stores, and protects information gathered from users ('User,' 'you,' or 'your') of our website, mobile application, and related services (collectively, the 'Services'). By accessing or using the Services, you signify your acknowledgment and agreement to the practices described in this Policy. If you do not agree, you are prohibited from using the Services and must cease all use immediately.

1. Information Collection

We collect information to provide, improve, and secure our Services. The information collected falls into the following categories:

a. User-Provided Information

  • Information you voluntarily provide when you register, use, or interact with the Services, including:
  • Account Information: Name, email address, phone number, and physical address.
  • Church/Organization Information: Name, location, and administrative details.
  • Financial Data: Billing information, credit card details (processed by secure third-party payment gateways), and donation records.

b. Automatically Collected Information

  • Data automatically collected as you interact with the Services, including:
  • Usage Data: Login times, features used, pages visited, and other interaction data.
  • Device and Connection Data: IP address, browser type, device identifiers, and operating system.
  • Location Data: Coarse geographical location based on your IP address.

c. Organizational Data

  • Data submitted by your church or organization, including:
  • Membership Records: Names, contact information, and demographic data of congregants.
  • Financial Records: Giving history, pledges, and financial reports.
  • Communications: Content of SMS, email, and in-app messages sent via the Services.

d. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance user experience, analyze trends, administer the Services, and track user movements. You may manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of the Services.

2. Legal Basis for Processing

We process your information in compliance with relevant data protection laws, including the Nigeria Data Protection Regulation (NDPR) and the General Data Protection Regulation (GDPR). Our legal bases for processing include:

  • Consent: Your explicit consent for specific processing activities, such as marketing communications.
  • Contractual Necessity: Processing data to fulfill our obligations under the Terms of Service Agreement, including providing access to and maintaining the Services.
  • Legal Obligations: Processing data to comply with legal requirements, such as financial reporting and tax regulations.
  • Legitimate Interests: Processing data to improve and secure our Services, prevent fraud, and conduct business operations, provided these interests do not override your fundamental rights and freedoms.

3. Use of Information

We use the information we collect for the following purposes:

  • Service Provision: To deliver, operate, maintain, and improve the Services.
  • Account Management: To manage your Account, process subscriptions, and facilitate transactions.
  • Communication: To send you technical notices, security alerts, product updates, and customer support messages.
  • Analytics and Reporting: To generate statistical reports and insights to help you manage your church/organization and to enhance our Services.
  • Security: To detect, prevent, and investigate fraudulent, abusive, or unauthorized activity.
  • Compliance: To comply with all applicable laws, regulations, and legal processes.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information with third parties in the following limited circumstances:

  • Service Providers: We engage trusted third-party service providers (e.g., cloud hosting, payment processors, communication gateways) to perform functions on our behalf. These providers are contractually bound to process data only as instructed by us and to maintain strict confidentiality and security.
  • Legal Compliance: We may disclose your information if we are legally required to do so by a subpoena, court order, or other legal process. We may also disclose information to protect our rights, your safety, or the safety of others, and to investigate fraud or security issues.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
  • With Your Consent: We may share your information with third parties if you have provided us with explicit consent to do so.

5. Data Security

We employ robust, industry-standard security measures to protect your information from unauthorized access, loss, misuse, or alteration. These measures include:

  • Encryption: Encryption of data in transit and at rest.
  • Access Controls: Strict access controls and authentication protocols to limit access to your data.
  • Regular Audits: Periodic security audits and vulnerability scans.
  • Secure Hosting: Use of secure, reputable cloud hosting environments.
  • While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your password and Account credentials.

6. International Data Transfers

As an organization based in Nigeria, we may use global service providers, which may involve the transfer of your data to, and its processing in, countries outside of your jurisdiction. When we transfer your data internationally, we take all necessary measures to ensure such transfers comply with applicable data protection laws. This includes implementing legally recognized safeguards, such as standard contractual clauses (SCCs), to protect your data.

7. Data Retention

We retain your personal and organizational data for as long as your Account is active and for a period thereafter as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Upon termination of your Account, your data will be deleted or anonymized in accordance with our separate Data Retention Policy. Financial and transactional data may be retained for longer periods to comply with accounting and legal obligations.

8. Your Data Rights

Subject to applicable law, you may have the following rights regarding your personal data:

  • Right to Access: To request a copy of the personal data we hold about you.
  • Right to Rectification: To request the correction of inaccurate or incomplete data.
  • Right to Erasure ('Right to be Forgotten'): To request the deletion of your personal data, subject to legal limitations.
  • Right to Restrict Processing: To request the restriction of processing your data under certain conditions.
  • Right to Data Portability: To receive your data in a structured, commonly used, and machine-readable format.
  • Right to Object: To object to the processing of your data based on legitimate interests.
  • Right to Withdraw Consent: To withdraw your consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us at support@tamshq.com. We may require you to verify your identity before processing your request.

9. Children's Privacy

The Services are not intended for use by children under the age of 13 (or 16 in certain jurisdictions, such as the EU/UK). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it from our records.

10. Third-Party Services

TAMS may integrate with or link to third-party services, websites, or applications. This Policy does not apply to the practices of these third parties. We encourage you to review the privacy policies of any third-party services you use, as we are not responsible for their data collection or privacy practices.

11. Policy Updates

We reserve the right to modify this Policy at any time to reflect changes in our data practices or legal requirements. We will notify you of any material changes by posting the updated Policy on our website or by sending you an email or in-app notification. Your continued use of the Services after such changes constitutes your acceptance of the revised Policy.

12. Contact Information

For any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact our data protection officer at:

  • Email: support@tamshq.com
  • Website: www.tamshq.com
  • Address: TAMS HQ, Lagos, Nigeria